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We celebrate our 50th Anniversary, offering you POSTAGE PAID for any amount. They will only apply to orders placed online through the website www.https://impotusa.com/en/. Except for clients with special conditions.

Applicable only to the Peninsula.

All orders made by other means are excluded, be they: telephone, fax, email and physical store.

IMPOTUSA works with various carriers to ensure that the merchandise arrives in good condition, our platform, depending on the content of your cart, will assign you a carrier that meets their conditions:

DHL

Shipping with DHL

It is our standard carrier where we ship most of our domestic and international orders.

Delivery time of the merchandise will be 24/48 hours for the peninsula and approximately 72 hours for the Balearic Islands.

Delivery time to the Canary Islands from 7 to 15 days approximately. Shipping costs and special taxes are not included.


DHL

Shipping with MRW

Small volume national and international shipments.

Delivery time of the merchandise will be 24 hours for the peninsula and approximately 72 hours for the Balearic Islands.

Delivery time to the Canary Islands 7 days approximately. Shipping costs and special taxes are not included.


Post

Shipping with Correos (blue package)

It is a carrier for orders that come from the Canary Islands.

Delivery time to the Canary Islands 7 to 15 days approximately. Shipping costs and special taxes are not included.


For orders from the Peninsula and the Balearic Islands.

Shipping is free if your order is over €95 (VAT excl.), except for customers with special conditions.

For the Canary Islands, Ceuta, Melilla, Azores, Madeira, other countries and customers with special conditions.

Postage is free if your order is over €350 (VAT excl.).

What happens for bulky shipments?

Postage will be negotiable between both parties when the dimensions of the order exceed one cubic meter. Ex: containers, lockers, cabinets, furniture, buckets and deposits. Consult and / or request a quote from our contact form .

merchandise container


returns

To make a return or exchange you have to perform the following steps:

  • Notify us from your order history in your customer account which items you want to return. The status of the order must be found in ' Delivered ' so that you can carry out this step, if it is not, contact us.
  • Download the return form to attach it with the merchandise to be returned. Returns will not be accepted after 8 days from delivery.
  • All returns due to size changes or packaging errors by IMPOTUSA are totally free.

Download the return form

 

Importadora Tudelana SA has a health registration number 39350/NA in order to serve any agri-food industry.
Prices valid except typographical error.
Minimum order amount 30 euros (tax base).

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